Kvalitātes uzlabošanas pasākumu ietekmes analīze uzturēšanas projektos
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Latvijas Universitāte
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Abstract
Viens no darba mērķiem ir apskatīt un novērtēt kvalitātes mērīšanas sistēmu konkrētā lielas sistēmas uzturēšanas projektā. Tas sasniegts, ieviešot kvalitātes aspektu modeli un novērtējot kvalitātes aspektu nozīmi projektā un to pārklājumu ar mērījumiem.
Otrs mērķis ir novērtēt šī projekta ietvaros veikto kvalitātes uzlabošanas pasākumu atbilstību projekta prasībām. Tas paveikts, analizējot kvalitātes uzlabošanas pasākumu ietekmi uz kvalitātes mērījumu rezultātiem.
Darba vērtība ir gan konkrētā projekta kvalitātes pārvaldības mehānismu izstrāde un apraksts, gan arī metodika, ar kuras palīdzību novērtēt kvalitātes uzlabošanas pasākumu atbilstību projekta kvalitātes prasībām.
First aim of this paper is to explore and evaluate a system of quality measurements, which is used in real-life large information system maintenance project. This aim is achieved by introducing and applying a model of quality aspects and evaluating the measurement coverage of each aspect. Second aim is to evaluate the quality improvement activities used in the said project. That is done by analyzing impact of these activities on the quality measurements. This paper is valuable not only for its description of the software management approach of the example project, but also for presenting and analyzing efficiency of the method, which can be used for evaluating efficiency of sets of quality improvement activities.
First aim of this paper is to explore and evaluate a system of quality measurements, which is used in real-life large information system maintenance project. This aim is achieved by introducing and applying a model of quality aspects and evaluating the measurement coverage of each aspect. Second aim is to evaluate the quality improvement activities used in the said project. That is done by analyzing impact of these activities on the quality measurements. This paper is valuable not only for its description of the software management approach of the example project, but also for presenting and analyzing efficiency of the method, which can be used for evaluating efficiency of sets of quality improvement activities.